Privacy Policy

 

At shopnepal82, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party providers; we do not store card details)

Device Information

  • IP address
  • Browser type
  • Time zone
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

3. Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

  • Shopify (to operate our online store)
  • Payment gateways (to process payments securely)
  • Shipping partners (to deliver your orders)

We do not sell or rent your personal information to third parties.

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve browsing experience
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We take reasonable precautions to protect your personal information using:

  • Secure servers
  • Encrypted connections (SSL)
  • Trusted third-party platforms (Shopify)

No online system is 100% secure, but we follow industry best practices.

6. Your Rights (Canada & International)

You have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent for marketing emails

To exercise these rights, contact us using the information below.

7. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

Email: www.shopnepal@yahoo.com
Location: Canada